Apa kah ISO 9001:2008 ?

ISO 9001:2008 adalah satu standard yang menggariskan asas-asas utama bagi mewujudkan dan melaksanakan Sistem Pengurusan Kualiti (SPK) yang berkesan dan menepati tujuan penubuhan serta cekap dalam menghasilkan output atau perkhidmatan yang memenuhi kehendak dan pengharapan pelanggan serta pihak-pihak yang berkepentingan dan selaras dengan ketetapan peraturan dan perundangan yang berkaitan.

Skop pensijilan kami adalah PROSES PENGURUSAN PENGAJARAN & PEMBELAJARAN (P&P) yang merangkumi aktiviti pengajaran & pembelajaran untuk semua program akademik sepenuh masa.

Wednesday, November 10, 2010

CORRECTION - CORRECTIVE ACTION - PREVENTIVE ACTION

CORRECTION (PEMBETULAN)
= action taken to eliminate a detected nonconformity (ketidakpatuhan)
A correction can be made in conjunction with a Corrective Action.
Example : Rework or Regrade

Rework = action taken on a nonconforming product to make it conform to the requirements
Regrade = alteration of the grade of a nonconforming product in order to make it conform to requirements differing from the initial ones.

CORRECTIVE ACTION (TINDAKAN PEMBETULAN)
= action taken to eliminate the cause for a nonconformity or other undesirable situation

A Correction can be more than one cause for a nonconformity
A Corrective Action is taken to prevent RECURRENCE
A Preventive Action is taken to prevent OCCURRENCE

PREVENTIVE ACTION (TINDAKAN PENCEGAHAN)
= action taken to eliminate the cause of a potential nonconformity or other undesirable potential situation

There can be more than one cause for a potential nonconformity
Preventive Action is taken to prevent OCCURRENCE
Corrective Action is taken to prevent RECURRENCE



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